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{{Infobox company
| name
| logo =
| caption
| type
| trading_name = Starbucks "A TATA Company"
Limited
|
| successor
| foundation = [[Mumbai]], [[Maharashtra]], India
| founder
| hq_location = Tower 2, Indiabulls Finance Center, Senapati Bapat Marg, [[Elphinstone Road]]
| defunct = <!-- {{End date|YYYY|MM|DD}} -->▼
| hq_location_city = [[Mumbai]], [[Maharashtra]]
| hq_location_country = India.<ref>{{cite web|url=http://www.starbucks.in/about-us/company-information/online-policies/terms-of-use |title=Terms of Use | Starbucks Coffee Company |publisher=Starbucks.in |date=2012-09-18 |access-date=2015-03-03}}</ref>
| locations = 216 gerai (Desember 2020)<ref>{{cite web |last1=Feb 11 |first1=Reeba Zachariah / TNN / Updated |title=CEO of Tata Starbucks to step down - Times of India |url=https://timesofindia.indiatimes.com/business/india-business/ceo-of-tata-starbucks-to-step-down/articleshow/80800384.cms |website=The Times of India |access-date=22 February 2021 |language=en}}</ref>
| area_served
| key_people = Navin Gurnaney<br>(CEO)
| industry
| products = {{flatlist|[[Kopi]] {{•}}[[Teh]] {{•}}[[Kue pastri]]{{•}}[[Frappuccino|Minuman frappuccino]] {{•}}[[Smoothie]]}}
|
| revenue = {{increase}}
| revenue_year = FY18
| operating_income = {{increase}} {{INRConvert|12.6|m}}
| net_income = {{decrease}} {{INRConvert|-305|m}}<ref>{{cite web |last1=Pinto |first1=Viveat Susan |title=Tata Starbucks plans to improve sales, cut losses: CEO Navin Gurnaney |url=https://www.business-standard.com/article/companies/tata-starbucks-plans-to-improve-sales-cut-losses-ceo-navin-gurnaney-119022200029_1.html |website=Business Standard India |access-date=24 March 2019 |date=22 February 2019}}</ref>
| income_year = FY18
|
| assets_year =
| owner = {{ubl|[[Starbucks|Starbucks Corporation]] (50%)|[[Tata Global Beverages]] (50%)}}▼
|
▲| owner
| divisions = ▼
| num_employees = 1.200+ (Mei 2016)<ref>{{cite web|url=http://www.thehindu.com/business/Industry/starbucks-hints-at-training-aid-to-retain-talent-at-indian-jv/article6190278.ece |title=Starbucks hints at training aid to retain talent at Indian JV |work=The Hindu |date=2014-07-08 |access-date=2015-03-03}}</ref>
| homepage = [http://www.starbucks.in/ Starbucks.in]▼
|
| footnotes =
}}
'''Tata Starbucks
==Sejarah==
[[File:Starbucks, Mumbai.JPG|thumb|Gerai Starbucks pertama di India, tepatnya di Elphinstone Building, [[Horniman Circle]], Mumbai.]]
Pada bulan Januari 2011, Starbucks Corporation dan [[Tata Coffee]]
Pada tanggal 19 Oktober 2012, Starbucks membuka
Starbucks kemudian berekspansi ke [[Delhi]] pada tanggal 24 Januari 2013 dengan membuka gerai di Terminal III [[Bandar Udara Internasional Indira Gandhi]]<ref>{{cite news|url=http://www.thehindu.com/business/companies/tata-starbucks-opens-two-outlets-in-delhi/article4340703.ece |title=Tata Starbucks opens two outlets in Delhi |work=The Hindu|date=25 January 2013 |access-date=5 February 2013 |location=Chennai, India}}</ref> dan di [[Connaught Place, New Delhi|Connaught Place]].<ref>{{cite news|url=http://economictimes.indiatimes.com/slideshows/corporate-industry/starbucks-opens-in-central-delhi-to-compete-with-established-chains/starbucks-opens-first-outlet-in-connaught-place/slideshow/18380146.cms |title=Starbucks opens in central Delhi |work=The Economic Times|date=7 February 2013 |access-date=25 March 2013}}</ref> Pada tahun 2013, Tata Global Beverages mengumumkan bahwa jumlah gerainya akan menjadi 50 unit pada akhir tahun 2013,<ref>{{cite news|url=http://articles.economictimes.indiatimes.com/2013-06-03/news/39714638_1_tata-starbucks-today-opening-50-outlets-starbucks-coffee-company |title=Starbucks adds three more outlets to its network in India |publisher=[[The Economic Times]] |date=3 June 2013 |access-date=17 July 2013}}</ref> dengan investasi sebesar {{INRConvert|4|b}}.<ref>{{cite web|url=http://www.business-standard.com/article/companies/starbucks-adds-two-more-stores-in-mumbai-113091000852_1.html |title=Starbucks adds two more stores in Mumbai | Business Standard News |publisher=Business-standard.com |date=2013-09-10 |access-date=2015-03-03}}</ref> Namun pada kenyataannya, perusahaan ini baru dapat membuka gerai ke-50 pada tanggal 8 Juli 2014.<ref name="indiatimes1">{{cite web|url=http://articles.economictimes.indiatimes.com/2014-07-08/news/51191395_1_tata-starbucks-starbucks-coffee-company-john-culver |title=Tata Starbucks forays into Chennai; takes tally of stores to 50 - Economic Times |publisher=Articles.economictimes.indiatimes.com |date=2014-07-08 |access-date=2015-03-03}}</ref><ref name="financialexpress1">{{cite web|url=http://www.financialexpress.com/news/tata-starbucks-opens-chennai-outlet-hyderabad-next/1268023 |title=Tata Starbucks opens Chennai outlet; Hyderabad next |publisher=Financial Express |date=2014-07-09 |access-date=2015-03-03}}</ref><ref name="livemint1">{{cite web|url=http://www.livemint.com/Companies/bqjODYMDcvGJBimWXoUyjJ/Tata-Starbucks-opens-first-Chennai-store.html |title=Tata Starbucks opens first Chennai store |publisher=Livemint |access-date=2015-03-03}}</ref>
==Referensi==▼
Starbucks lalu berekpansi ke [[Pune]], dengan membuka gerai di [[Koregaon Park]] pada tanggal 8 September 2013.<ref>{{cite news| url=http://articles.economictimes.indiatimes.com/2013-09-05/news/41802483_1_starbucks-coffee-company-unique-starbucks-experience-tata-starbucks-ltd | work=The Times Of India | title=Tata Starbucks to open Pune outlet on Sunday | date=5 September 2013}}</ref><ref>{{cite web|url=http://cooks.ndtv.com/article/show/starbucks-to-open-first-store-in-pune-414770 |title=Starbucks to Open First Store in Pune - NDTV Food |publisher=Cooks.ndtv.com |access-date=2015-03-03}}</ref> Starbucks kemudian membuka gerai unggulan seluas 3.000 kaki persegi di [[Koramangala]], [[Bangalore]] pada tanggal 22 November 2013, yang sekaligus menjadi gerai pertama Starbucks di Bangalore.<ref>{{cite web|url=http://news.starbucks.com/news/starbucks-continues-expansion-in-india-with-opening-of-new-flagship-store-i |title=Starbucks Continues Expansion in India with Opening of New Flagship Store in Bangalore | Starbucks Newsroom |publisher=News.starbucks.com |access-date=2015-03-03}}</ref><ref>{{cite web|url=http://www.livemint.com/Companies/3cHjvn2l5O7NUGo3ttq3iK/Tata-Starbucks-opens-its-first-cafe-in-Bangalore.html |title=Tata Starbucks opens its first cafe in Bangalore |publisher=Livemint |access-date=2015-03-03}}</ref><ref>{{cite web|url=http://seattletimes.com/html/businesstechnology/2022312384_starbucksindiaxml.html |title=Starbucks opens first store in Bangalore |publisher=The Seattle Times |date=2013-11-22 |access-date=2015-03-03}}</ref><ref>{{cite web|url=http://www.firstpost.com/business/starbucks-opens-first-store-in-bangalore-plans-2-more-by-yr-end-1244147.html |title=Starbucks opens first store in Bangalore, plans 2 more by yr-end |publisher=Firstpost |date=2013-11-22 |access-date=2015-03-03}}</ref>
Starbucks lalu membuka kafe terbesar di India, tepatnya di Vittal Mallya Road, Bangalore pada tanggal 18 Maret 2019. Gerai seluas 3.000 kaki persegi tersebut merupakan gerai ke-140 Starbucks di India.<ref>{{cite web |title=Starbucks Opens India's Largest Coffee Forward Store in Bangalore |url=https://www.outlookindia.com/newsscroll/starbucks-opens-indias-largest-coffee-forward-store-in-bangalore/1500072 |website=Outlook India |access-date=17 April 2019}}</ref><ref>{{cite web |title=Starbucks' new outlet in Bangalore is in a quaint bungalow |url=https://www.architecturaldigest.in/content/starbucks-new-outlet-in-bangalore-is-in-a-quaint-bungalow/#s-cust0 |website=Architectural Digest India |access-date=17 April 2019 |date=15 March 2019}}</ref> Tata Starbucks membuka 25 gerai pada tahun fiskal 2017-18 dan 30 gerai pada tahun fiskal 2018–19.<ref name="Mint1"/>
Pada tanggal 21 Februari 2019, CEO Navin Gurnaney mengumumkan bahwa semua gerai milik Tata Starbucks akan hanya menggunakan bahan kemasan yang dapat didaur ulang dan dapat dikomposkan mulai bulan Juni 2020.<ref>{{cite web |title=Tata Starbucks to use only fully compostable/recyclable items from next World Environment Day: CEO |url=https://economictimes.indiatimes.com/industry/cons-products/food/tata-starbucks-to-use-only-fully-compostable/recyclable-items-from-next-world-environment-day-ceo/articleshow/68098546.cms |website=The Economic Times |access-date=7 May 2019 |date=21 February 2019}}</ref><ref>{{cite web |last1=Writer |first1=Staff |title=Starbucks to switch to compostable and recyclable packaging in India by June |url=https://www.livemint.com/companies/news/starbucks-to-switch-to-compostable-and-recyclable-packaging-in-india-by-june-1550757100454.html |website=Mint|access-date=7 May 2019 |language=en |date=21 February 2019}}</ref>
Starbucks mengumumkan ekspansinya ke [[Gujarat]] pada tanggal 7 Agustus 2019. Keesokan harinya, perusahaan ini membuka lima gerai di [[Surat, India|Surat]] dan [[Ahmedabad]]. Gerai unggulan Starbucks di Gujarat terletak di [[Prahlad Nagar]], Ahmedabad dan menawarkan lebih banyak opsi vegetarian daripada gerai lainnya di India.<ref name="Mint1">{{cite web |last1=Tandon |first1=Suneera |title=Starbucks enters Gujarat, set to open a lot more cafes in India this year |url=https://www.livemint.com/companies/news/starbucks-to-embark-on-aggressive-expansion-plan-in-india-1565183371325.html |website=Mint |access-date=10 August 2019 |language=en |date=7 August 2019}}</ref> CEO Navin Gurnaney menyatakan bahwa perusahaan ini akan membuka lebih dari 30 gerai pada tahun fiskal 2019-20, yang mana 11 di antaranya telah dibuka.<ref name="Mint1"/> Perusahaan ini membuka gerai ke-170 yang juga menjadi gerai pertamanya di Vadodara pada bulan Desember 2019.<ref>{{cite web |title=FNB News - Tata Starbucks continues expansion in Gujarat; Launches Vadodara outlet |url=http://www.fnbnews.com/Top-News/tata-starbucks-continues-expansion-in-gujarat-launches-vadodara-outlet-53629 |website=www.fnbnews.com |access-date=26 January 2020}}</ref> Perusahaan ini membuka gerai ke-200 di [[Amritsar]], Punjab pada tanggal 22 Oktober 2020.<ref>{{cite web |title=Tata Starbucks opens 200th store, adds new one at Amritsar |url=https://www.newindianexpress.com/business/2020/oct/22/tata-starbucks-opens-200th-store-adds-new-one-at-amritsar-2213700.html |website=The New Indian Express |access-date=16 March 2021}}</ref> Starbucks lalu berekpansi ke [[Madhya Pradesh]] pada tahun 2021 dengan membuka tiga gerai di [[Indore]] dan [[Bhopal]], sembari merencanakan ekspansi lebih lanjut di Indore.<ref>{{Cite web|date=2020-12-30|title=Starbucks to FINALLY take a seat in Indore, turning our coffee-soaked dreams into a reality|url=https://www.knocksense.com/indore-city/starbucks-in-indore|access-date=2021-02-04|website=Knocksense|language=en}}</ref>
Pada tanggal 10 Februari 2021, perusahaan ini mengumumkan bahwa Navin Gurnaney akan berhenti dari jabatan CEO. Sushant Dash, yang saat itu menjabat sebagai Presiden Minuman Kemasan di Tata Consumer Products, pun akan menggantikannya sebagai CEO mulai tanggal 1 Mei 2021.<ref>{{cite web |last1=Tandon |first1=Suneera |title=Sushant Dash to take over as new Tata Starbucks chief |url=https://www.livemint.com/companies/news/sushant-dash-to-take-over-as-new-tata-starbucks-chief-11612932087931.html |website=mint |access-date=22 February 2021 |language=en |date=10 February 2021}}</ref>
==Produk==
Selain produk yang ditawarkan di seluruh dunia, Starbucks di India juga menawarkan sejumlah produk bergaya India, seperti Tandoori Paneer Roll, Chocolate Rossomalai Mousse, Malai Chom Chom Tiramisu, Elaichi Mewa Croissant, Chicken Kathi Roll, dan Murg Tikka Panini untuk menyesuaikan dengan selera masyarakat India.<ref name="menu">{{cite web |url=http://www.starbucks.in/menu-list |title=Menu-Drinks and Food |publisher= Tata Starbucks}}</ref> Semua espresso yang dijual oleh perusahaan ini dibuat dari biji kopi panggang yang dipasok oleh [[Tata Coffee]]. Starbucks juga menjual air mineral Himalaya dalam kemasan botol.<ref>{{cite web|last1=India|first1=Press Trust of|title=Tata Starbucks revenue up 39% in 2015-16 at Rs 235 cr|url=http://www.business-standard.com/article/pti-stories/tata-starbucks-revenue-up-39-in-2015-16-at-rs-235-cr-116092700979_1.html|website=Business Standard India|access-date=12 May 2017|date=27 September 2016}}</ref> Wi-Fi gratis juga tersedia di semua gerai Starbucks.<ref>{{cite web |url=http://www.indiaretailing.com/news.aspx?topic=1&Id=7005 |title=Starbucks opens three new stores in Delhi and Mumbai |publisher=Indiaretailing.com |date=4 June 2013 |access-date=17 July 2013 |archive-date=2013-06-24 |archive-url=https://archive.today/20130624183217/http://www.indiaretailing.com/news.aspx?topic=1&Id=7005 |dead-url=yes }}</ref>
Pada bulan Januari 2017, Tata Starbucks memperkenalkan merek teh Starbucks, yakni [[Teavana]], yang menawarkan 18 varietas teh berbeda. Salah satu varietasnya, yang disebut sebagai India Spice Majesty Blend, khusus dikembangkan untuk India dan hanya dijual di India. India Spice Majesty Blend adalah campuran daun [[teh hitam]] [[teh Assam|Assam]] yang diresapi dengan kayu manis, kapulaga, cengkeh, merica, adas bintang, dan jahe.<ref>{{cite web|last1=Correspondent|first1=Special|title=Tata Starbucks introduces Teavana to serve tea in India|url=http://www.thehindu.com/business/Tata-Starbucks-introduces-Teavana-to-serve-tea-in-India/article17055965.ece|website=The Hindu|access-date=12 May 2017|language=en}}</ref>
Pada tanggal 15 Juni 2015, Tata Starbucks mengumumkan bahwa mereka menunda pemakaian bahan yang belum disetujui oleh [[Food Safety and Standards Authority of India]] (FSSAI). Namun perusahaan ini tidak menyebutkan nama bahan yang belum disetujui tersebut. Perusahaan ini juga menyatakan bahwa mereka sedang meminta persetujuan FSSAI atas bahan tersebut.<ref>http://www.dnaindia.com/money/report-starbucks-suspends-use-of-ingredients-not-approved-by-fssai-2095724</ref>
Pada awal tahun 2019, Tata Starbucks meluncurkan program Starbucks Delivers. Layanan tersebut menawarkan pengantaran pesanan dari gerai Starbucks ke rumah pemesan melalui kemitraan dengan [[Swiggy]]. Layanan tersebut awalnya hanya tersedia di Mumbai, namun rencananya akan segera tersedia di kota-kota lain.<ref>{{cite web |title=Tata Starbucks CEO Interview: We will be thoughtfully aggressive in India |url=https://www.financialexpress.com/industry/tata-starbucks-ceo-interview-we-will-be-thoughtfully-aggressive-in-india/1531095/ |website=The Financial Express |access-date=17 April 2019 |date=29 March 2019}}</ref><ref>{{cite web |title=Starbucks to open 10 new stores in India within two months |url=https://www.businesstoday.in/current/corporate/starbucks-to-open-10-new-stores-in-india-within-two-months/story/318416.html |website=Business Today |access-date=17 April 2019}}</ref>
▲== Referensi ==
{{Reflist|30em}}
==Pranala luar==
{{commons category|Starbucks Coffee in India}}
*{{Official website|http://www.starbucks.in/}}
== Referensi ==
{{Reflist}}
Baris 49 ⟶ 79:
{{Tata Group}}
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