Wikipedia:Tetap dingin: Perbedaan antara revisi

# Take it slow. If you're angry, take time out instead of posting or editing. Come back in a day or a week. You might find that someone else has made the change or comment you wanted for you.

# Keep in mind that raw text is ambiguous and often seems ruder than the same words coming from a person standing in front of you. Text comes without facial expressions, vocal inflection or body language. It is easy to misjudge the mood and intention of the person who wrote it, all the more because, when two people are at loggerheads, it is often because they are operating under very different assumptions and/or aren't communicating well with each other. In responding, make it clear what idea you are responding to: Quoting a post is O.K., but paraphrasing it or stating how you interpreted it is better. Furthermore, qualify your interpretation with a remark such as "as you seem to be saying" or "as I understand you" to acknowledge that you are making an interpretation. Even if you doubt you have misunderstood a person, you may well have, and anyway it is polite to suggest you may have misinterpreted while proceeding to say that he or she is dead wrong.

# Be prepared to apologise. In the heat of the moment we sometimes say things that were better left unsaid; the least we can then do is make amends.

# Try to avoid deleting things as a matter of principle. Amend and edit, then it is remarkable how you might see something useful in what was said. Most people have something useful to say. That includes you. Deletion upsets people and makes them feel they have wasted their time: consider moving their text to a sub-directory of their user pages instead (e.g. saying not quite the right place for it but so they can still use it): much less provocative.

# Biarkan saja dan jangan ditanggapi. Penamaan dapat membuat orang tersinggung namun sangat tidak menolong atau dewasa. Lakukan saja apa yang harus anda lakukan dan jangan khawatir tentang hal itu; anda tidak diperlukan memberikan tanggapan.

# Mintalah secara sopan kepada orang yang anda anggap telah menghina anda, untuk mempertimbangkan kembali ucapannya. Terkadang orang mengucapkan penghinaan secara tidak sengaja, dan tidak menyadari kata-katanya dapat dianggap mengandung makna tertentu. Terdapat kejadian dimana orang bersedia mengubah caranya bertindak, ketika menyadari bahwa ia telah menyinggung perasaan orang lain.

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# If a reply comes, try to agree about the different phrases you want to use.

 

 

Now there are cases where this strategy does not work. There are users who simply cannot and do not want to write NPOV articles, users who want to delete relevant information, users who are notoriously anti-social, and so on. We think these are the types of users we do not really want on Wikipedia, and a few have been [[Wikipedia:Banning policy|banned]]. However, while many [[Wikipedia:Wikipedians|Wikipedians]] tend to write slightly POV articles about subjects that are near and dear to their hearts, most of them can be worked with.

* [[Wikipedia:Avoid personal remarks]]

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