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Baris 10:
* Cerza, Oliver (2004). ''Quality management in the medical appliances sector.'' WiKu Editions Paris EURL. ISBN 2-84976-002-1.
* Dubois, HFW (2002). "Harmonization of the European vaccination policy and the role TQM and reengineering could play". Quality Management in Health Care 10 (2): 47-57.
* Hill ,S and A.Wilkinson (1995)In search of TQM .Employee Relations Vol 17 no 3 pp8-26.
* Horine, Julie and Carl Edwin Lindgren. (April 1995). Educational improvement using Deming's profound knowledge. New Era in Education (London), Volume 76, Number 1:6-10.
* Horine, Julie, Paul Yvarra, Carl Edwin Lindgren. (Winter/1994). A historical and educational view of the theory contained in Deming's profound knowledge. Education, Volume 115, Number 2: 288-291 & 194.
* Horine, Julie and Carl Edwin Lindgren. (1994). Quality management in 21st century education, Educational Review, Volume 100, Number 7:101-105.
* Ittner, CD and Larcker, DF (1995) Total quality management and the choice of information and reward systems, Journal of Accounting Research 33(suppl.), pp. 1-34.
* Ponzi, L and Koenig, M (2002) "Knowledge management: another management fad?" Information Research, 8(1)
* Royse, D., Thyer, B., Padgett, D., & Logan T., (2006). Program Evaluation: An Introduction 4th edition, Thomson Brooks/Cole, Belmont, CA pp. 151
* Sim, KL and Killough, LN (1998) The performance effects of complementarities between manufacturing practices and management accounting systems, Journal of Management Accounting Research 10, pp.325-346.
Baris 25:
* [http://asq.org/ American Society for Quality]
* [http://www.improve.org/tqm.html TQM And Organizational Change And Development]
 
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[[Kategori:Kualitas]]
[[Kategori:Manajemen produk]]
[[Kategori:Produksi dan manufaktur]]
 
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[[ar:إدارة الجودة الشاملة]]
Baris 37:
[[es:Gestión total de calidad]]
[[fr:Qualité totale]]
[[he:ניהול איכות כוללני]]
[[hr:Potpuno upravljanje kvalitetom]]
[[it:Qualità totale]]
[[he:ניהול איכות כוללני]]
[[nl:Total Quality Management]]
[[ja:TQM]]
[[nl:Total Quality Management]]
[[pl:Zarządzanie przez jakość]]
[[pt:Gestão da qualidade]]