Manajemen Layanan Teknologi Informasi: Perbedaan antara revisi
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Rescuing 1 sources and tagging 0 as dead.) #IABot (v2.0.8.6 |
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|accessdate=15 Desember
|accessyear=2007
|archive-date=2007-09-27
|archive-url=https://web.archive.org/web/20070927045655/http://www.itsmwatch.com/itil/article.php/3691561
|dead-url=yes
}}
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