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'''Digiserve by Telkom Indonesia''' (sebelumnya dikenal sebagai Telkomtelstra) adalah sebuah [[perusahaan]] [[telekomunikasi]] yang berbasis di [[Jakarta]], [[Indonesia]]. Setelah diakuisisi oleh [[Telkom Indonesia|PT Telkom Indonesia]] (Persero) melalui [[TelkomMetra]] pada September 2021. Digiserve dikenal akan: Managed Network Services, Managed Cloud Services, Wan Optimisation, Software as a Service, Managed Security Services, dan Professional Services.<ref name="marketeermarketeer2">{{id}} {{cite journal|author=Marketeers|title=TelkomTelstra Siap Beroperasi di Indonesia|url=http://marketeers.com/article/telkomtelstra-siap-beroperasi-di-indonesia.html}}</ref> Akta pendiriannya ditandatangani pada Oktober 2014 dengan jumlah [[pegawai]]<nowiki/> saat ini mencapai lebih dari 200 orang.
 
== Latar belakang ==
Telkomtelstra lahir berkat pertemuan dan penandatanganan antara dua raksasa [[Telekomunikasi|telko]], [[Telkom Indonesia]], dan [[Telstra]] Australia.<ref name="marketeer2">{{id}} {{cite journal|author=Marketeers|title=TelkomTelstra Siap Beroperasi di Indonesia|url=http://marketeers.com/article/telkomtelstra-siap-beroperasi-di-indonesia.html}}</ref> [[Joint venture]] ini difinalisasi pada tanggal [[29 Agustus]] [[2014]].<ref name="Jakarta Globe">{{cite web|title=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[[Jakarta Globe]]|archive-url=https://web.archive.org/web/20170422033220/http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21}}</ref> Masing-masing parent company ( [[Telkom]] dan [[Telstra]]) berinisiatif untuk membagi sumber daya dan teknologi yang dimiliki untuk membangun perusahaan baru yaitu telkomtelstra. Telkomtelstra diharapkan menjadi pelopor di area Network Application Services (NAS) sebagai solusi kebutuhan IT services enterprise di Indonesia, raksasa ekonomi asia tenggara.<ref>{{cite web|titlename=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[["Jakarta Globe]]|archive-url=https:"//web.archive.org/web/20170422033220/http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21}}</ref><ref name="CNN Indonesia">{{Cite news|title=Telkom Sabet 19 Penghargaan dan Raih Grand Stevie Award|url=http://microsite.cnnindonesia.com/telkomindonesia/20161023233116-395-167376/telkom-sabet-19-penghargaan-dan-raih-grand-stevie-award//|publisher=[[CNN]]|archive-url=https://web.archive.org/web/20170422033243/http://microsite.cnnindonesia.com/telkomindonesia/20161023233116-395-167376/telkom-sabet-19-penghargaan-dan-raih-grand-stevie-award//|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21|work=[[CNN Indonesia]]}}</ref>
 
PT Teltranet Aplikasi Solusi (telkomtelstra) didirikan dengan akta notaris No 36 di [[Jakarta]]. Akta pendiriannya disahkan oleh Departemen Kehakiman, [[Republik Indonesia]], No AHU-31520.40.10.2014 pada tanggal [[27 Oktober]] [[2014]]. Sejak pendiriannya, layanan telkomtelstra menjadi semakin luas, dan dianugerahi penghargaan dari IDC sebagai “The Most Innovative Partnership Award” <ref name="medianewsline">{{cite web|title=TelkomTelstra Switches on Gen Next Solutions in Indonesia|url=http://www.medianewsline.com/telkomtelstra-switches-on-gen-next-solutions-in-indonesia/|website=Media Newsline|archive-url=https://web.archive.org/web/20160305003850/http://www.medianewsline.com/telkomtelstra-switches-on-gen-next-solutions-in-indonesia/|archive-date=2016-03-05|dead-url=yes|access-date=2016-10-03}}</ref><ref>{{cite web|title=Telkom and Telstra Win 'IDC Telecom Service Provider Innovation Award 2014'|url=http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/|publisher=[[Jakarta Globe]]|archive-url=https://web.archive.org/web/20160303215634/http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/|archive-date=2016-03-03|dead-url=yes|access-date=2016-10-03}}</ref><ref name="jakartaglobe.beritasatu.com">{{cite web|title=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[[Jakarta Globe]]}}</ref>
 
Transformasi menjadi Digiserve terjadi setelah melalui sejumlah diskusi dan mempertimbangkan berbagai elemen terkait potensi strategi dan pertumbuhan bisnis masing-masing ke depan, Telstra telah sepakat untuk mengalihkan seluruh sahamnya dalam [[joint venture]] ini kepada [[TelkomMetra]], sehingga menjadikan [[TelkomMetra]] sebagai anak perusahaan [[Telkom]], pemilik penuh perusahaan yang memiliki perusahaan efektif per 1 September 2021. Pada saat ini, sebagai bagian penting dari tonggak sejarah ini, Telkomtelstra bertransformasi menjadi DIGISERVE by [[Telkom Indonesia]].
Baris 63:
* Gender Inclusive Workplace, Gold Winner UN Women Asia-Pacific WEP’s Awards 2020 <ref>{{cite web|title=Gender Inclusive Workplace, Gold Winner UN Women Asia-Pacific WEP's Awards 2020|url=https://www.digiserve.co.id/en/insights/blogs/consistently-campaigning-for-gender-equality-in-the-workplace-telkomtelstra-earned-two-womens-empowerment-principles-awards-in-2020-from-the-un|publisher=Digiserve|archive-url=https://web.archive.org/web/20211104184819/https://www.digiserve.co.id/en/insights/blogs/consistently-campaigning-for-gender-equality-in-the-workplace-telkomtelstra-earned-two-womens-empowerment-principles-awards-in-2020-from-the-un|archive-date=2021-11-04|dead-url=yes|access-date=2021-11-22}}</ref>
* Innovation in Customer Service, Gold Stevie Winner, 2021 <ref>{{cite web|title=Innovation in Customer Service, Gold Stevie Winner, 2021|url=https://www.digiserve.co.id/en/insights/blogs/asia-pacific-stevie-awards-2021-telkomtelstra-took-home-the-gold-for-technology-innovation-in-customer-service|publisher=Digiserve|archive-url=https://web.archive.org/web/20211122155412/https://www.digiserve.co.id/en/insights/blogs/asia-pacific-stevie-awards-2021-telkomtelstra-took-home-the-gold-for-technology-innovation-in-customer-service|archive-date=2021-11-22|dead-url=yes|access-date=2021-11-22}}</ref>
* Indonesia Managed Service Provider of the Year - Frost and Sullivan, Indonesia Excellence Awards, 2016<ref>{{cite web|titlename=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[["Jakarta Globe]]|archive-url=https://web.archive.org/web/20170422033220/http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21}}<"/ref>
* Best New Product or Service of the Year - Software - Web Services Solution, Gold Stevie Winner, 2016 <ref>{{cite web|titlename=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[["Jakarta Globe]]|archive-url=https://web.archive.org/web/20170422033220/http://www.jakartaglobe.beritasatu.com/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21}}<"/ref>
* Best New Product Introduction Event, Gold Stevie Winner, 2016 <ref name="CNN Indonesia"/>
* Best New Product Introduction Event, Gold Stevie Winner, 2016 <ref>{{Cite news|title=Telkom Sabet 19 Penghargaan dan Raih Grand Stevie Award|url=http://microsite.cnnindonesia.com/telkomindonesia/20161023233116-395-167376/telkom-sabet-19-penghargaan-dan-raih-grand-stevie-award//|publisher=[[CNN]]|archive-url=https://web.archive.org/web/20170422033243/http://microsite.cnnindonesia.com/telkomindonesia/20161023233116-395-167376/telkom-sabet-19-penghargaan-dan-raih-grand-stevie-award//|archive-date=2017-04-22|dead-url=yes|access-date=2017-04-21|work=[[CNN Indonesia]]}}</ref>
* Best Website Telecommunication, Gold Stevie Winner, 2016 <ref>{{cite web|titlename=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www."jakartaglobe.beritasatu.com"/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[[Jakarta Globe]]}}</ref>
* Best Public Relation, Gold Winner of Miracle Enterprise Awards, 2016 <ref name=":1">{{cite web|title=2016 STEVIE WINNERS|url=http://asia.stevieawards.com/id/2016-stevie-winners/|publisher=Stevie Awards}}</ref>
* Best Customer Service, Silver Winner of Miracle Enterprise Awards, 2016 <ref name=":1" />
Baris 72:
* Best Marketing Website, Bronze Winner of Miracle Enterprise Awards, 2016 <ref name=":1" />
* Innovation in Corporate Websites, Gold Stevie Winner, 2016 <ref name=":1" />
* Innovation in Events, Silver Stevie Winner, 2016 <ref>{{cite web|titlename=Telkom Wins 19 Awards in Grand Stevie Award|url=http://www."jakartaglobe.beritasatu.com"/advertorial/telkom-wins-19-awards-grand-stevie-award-2016/|publisher=[[Jakarta Globe]]}}</ref>
* Managed Services Innovation Award - Frost & Sullivan Indonesia Excellence Awards, 2015 <ref>{{cite web|title=TelkomGroup Borong Penghargaan "Frost & Sullivan Indonesia Excellence Awards"|url=http://wartaekonomi.co.id/read/2015/10/04/74927/telkomgroup-borong-penghargaan-frost--sullivan-indonesia-excellence-awards.html|publisher=Warta Ekonomi}}</ref>
* Most Innovative Partnership - IDC Asia/Pacific Telecom Summit, Singapore 7th November, 2014 <ref>{{cite web|title=Telkom and Telstra Win 'IDC Telecom Service Provider Innovation Award 2014'|url=http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/|publisher=[[Jakarta Globe]]|archive-url=https://web.archive.org/web/20160303215634/http://jakartaglobe.beritasatu.com/press-release/telkom-telstra-win-idc-telecom-service-provider-innovation-award-2014/|archive-date=2016-03-03|dead-url=yes|access-date=2016-10-03}}</ref>