Manajemen proses bisnis

BPM, singkatan dari bahasa Inggris "business process management" ("manajamen proses bisnis"), adalah suatu metode penyelarasan secara efisien suatu organisasi dengan keinginan dan kebutuhan organisasi tersebut. BPM merupakan suatu pendekatan manajemen holistik untuk meningkatkan efektivitas dan efisiensi bisnis seiring upaya untuk mencapai inovasi, fleksibilitas dan integrasi dengan teknologi. BPM berupaya untuk melakukan perbaikan proses secara berkelanjutan atau bisa juga disebut sebagai suatu proses 'optimalisasi proses'.

Siklus hidup BPM

Bacaan lanjutan

• Jörg Becker, Martin Kugeler, Michael Rosemann (Eds.) "Process Management" ISBN 3-540-43499-2
• Roger Burlton Business Process Management: Profiting From Process. ISBN 0-672-32063-0
• James F. Chang "Business Process Management Systems" ISBN 0-8493-2310-X
• Michael Harvey "Essential Business Process Modelling" ISBN 0-596-00843-0
• DEBEVOISE, Neilson T (2007 September 12). Business Process Management with a Business Rules Approach. BookSurge Publishing. ISBN 1-4196-7368-8. 
• Marlon Dumas, Wil van der Aalst, Arthur ter Hofstede (Eds) Process-Aware Information Systems, Wiley, ISBN 0-471-66306-9
• Keith Harrison-Broninski "Human Interactions: The Heart and Soul of Business Process Management" ISBN 0-929652-44-4
• John Jeston and Johan Nelis "Business Process Management: Practical Guidelines to Successful Implementations" ISBN 0-7506-6921-7
• Martyn Ould "Business Process Management: A Rigorous Approach" ISBN 1-902505-60-3 North America ISBN 0-929652-27-4
• Howard Smith, Peter Fingar. Business Process Management: The Third Wave. ISBN 0-929652-33-9 (hardcover) ISBN 0-929652-34-7 (paperback)
• Peter Fingar. "Extreme Competition: Innovation And The Great 21st Century Business Reformation". ISBN 0-929652-38-2
• Howard Smith, Peter Fingar. "IT Doesn't Matter: Business Processes Do". ISBN 0-929652-35-1
• Michael Hugos. "The Greatest Innovation Since the Assembly Line: Powerful Strategies for Business Agility". ISBN 0-929652-39-9
• Andrew Spanyi. "More for Less: The Power of Process Management". ISBN 0-929652-03-0
• Andrew Spanyi. "Business Process Management Is a Team Sport: Play It to Win!". ISBN 0-929652-02-3
• Kiran. K.Garimella. "The Power of Process: Unleashing the Source of Competitive Advantage". ISBN 0-929652-06-1
• Peter Fingar, Joseph Bellini. "The Real Time Enterprise: Competing on Time With the Revolutionary Business Strategy-Execution Machine". ISBN 0-929652-30-4
• Jean-Noël GILLOT. "La gestion des processus métiers". ISBN 978-2-9528266-0-0
• Patrice BRIOL. "Ingénierie des processus métiers, de l'élaboration à l'exploitation". ISBN 978-1-4092-0040-6
• Patrice BRIOL. "BPMN, the Business Process Modeling Notation, Pocket Handbook". ISBN 978-1-4092-0299-8